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The Challenge: Eastern Plating faced a serious challenge in tracking its inventory. When it received other company parts to be electroplated and returned, it needed the ability to log, monitor, and identify the type of parts, project status, due date, and actual completion date.
The Resolution: After another software firm was unsuccessful in developing a solution to those needs, Eastern Plating turned to ISSDA to determine if the complex project was feasible. ISSDA saw the goal as attainable and developed a complete system on time and under budget, allowing Eastern Plating to log in parts by type and source, monitor progress of the job, run queries, provide completion dates, produce packing slips, transfer shipping information to a billing program, and automatically generate invoices. As a result of implementing the ISSDA system, Eastern Plating has saved to date over 20 times the cost of the program, and has significantly increased the accuracy of its inventory tracking, as well as the administration of its processes has been streamlined.
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